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Product showed up with cracked espresso carafe, but one pleasant phone call and a new replacement arrived within days. Product definitely feels a little thin and plasticky, disappointing after my old Krups (dedicated) espresso machine which feels *very* tight and solid. It works, though, with yummy results from both ends, a nice (small) way to have both makers combined and looking smart in our cute little c.1927 kitchen.
But the espresso part works great, super fast (unlike the 2+ min it said it needed in the manual). It takes forever to brew regular coffee, and its 99% plastic. Add onto that the spring loaded thing to stop drips while pouring mid brew doesnt work. I paid $19 at Christmas Tree shop, so in all honesty, thats why it got 4 stars. If I paid Amazon price of $90 it'd get 1 star
The machine does exactly what it's intended to do, I use it regularily to steam milk for chai tea lattes as well as the entire espresso side for cappucino and lattes. The stopper on the coffee basket to allow you to remove the pot before it finishes dripping is a bit drippy, but nothing a quick swipe w/ a wet rag won't solve. I paid $50 for it at WalMart (FAR cheaper than on Amazon) and I'm pleased with my machine, definitely worth the price I paid. And I have NO problem removing the old coffee grounds from the machine without removing the whole basket (actually, I don't think I've ever even bothered removing the basket) - I guess the other reviewer that complained about it was a midget ;)
I got this for Christmas. The filter basket for coffee must be removed completely to empty grounds unless you are 10 feet tall.I have enjoyed the cappuchino and expresso I made, however the basket for the cappuchino still takes me several tries to seat properly and the cute little chrome guide broke the first night. It is SLOOOWWW making morning coffee. The interrupt function works slowly. The instructions for cappuchino were unclear (despite several goods cups of joe I still have one part that I have no idea about). It does what it is supposed to, kind of, but not worth the cost.
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